Reviews
Reviews
They kept me informed
No comment
The nurses in A&E and MRU were very nice and communicated well. Answered any questions that I had.
The Dr mr S Ahmed who is a clinical Dr told me to lay the sheet on the bed while he knows that I was in agony with my stomach!!!! I refuse to do it so he told me that he is a clinical Dr there I should be doing that. I couldn’t move properly with my pain in my tummy and bleeding through back passage and there the Dr demanded me to do all the jobs for him.!!!! I was confused and destroyed…
Very helpful and friendly.
I felt super comfortable and welcome throughout my stay, the nurses were very down to earth, sweet, kind and friendly, the doctors were informative, kind and compassionate.
12 hour wait is totally unacceptable
Although fully booked for appointments today the staff (especially Jelena) were very accommodating in helping with my Mum.
She was requested to have blood testing following an outpatient appointment but would struggle to come back to the clinic another day due to her health. Staff were empathetic to this.
Nick my physiotherapist has been extremely thorough from the time I received my telephone consultation with him. I have had three face to face sessions with him so far and he has helped immensely with my treatment. Following a series of exercises, together with physical manipulation of my neck and back, I am feeling a great improvement .
Nick is very approachable and he makes sure that he has attained as much information about my condition and takes the time to answer my questions without making me feel rushed.
I have in previous years been to KGH and Queens for other forms of physio which have not helped in the slightest and were never hands on, merely handed over a fact sheet and exercises to get on with and always seen by junior physios. Nick is experienced, knowledgeable and I look forward to receiving treatment from him for a second referral for elbow tendonitis.
I was fitted with a cathater with no explanation as to how to sleep with it. Waited for 12 hours without any doctor advice. In the end threatened to go home when the doctor overheard & looked at my notes. Still no advice on cathater care or use. Apart from the cathater being fitted within half hour of coming to A&E rest of care was a disaster.